- Location: Remote — India-based (U.S Timezone Hours)
About Us
Simplified Startup is the B2B services brand of Ecommerce Collections, a U.S.-based portfolio company. We help small businesses launch and grow through eight service lines — startup consulting, web development, digital marketing, AI & automation, sales & lead generation, talent & staffing, accounting & bookkeeping, and AI business consulting. Our ~15-person team spans India and the U.S., working remote and async-first with heavy U.S. Eastern overlap.
The Role
We've built the delivery infrastructure — SOPs, pricing, a marketing lead, sales specialist, design and dev talent, and a live case-study client — but have zero external B2B revenue so far. We need an operational leader to turn that built capability into a revenue-generating business. You'll own the P&L, drive client acquisition, manage delivery quality across all eight service lines, and lead the offshore team day-to-day.
What You'll Do
- Own P&L performance across all service lines: revenue, margins, cost, and capacity
- Drive client acquisition alongside the sales function — pipeline, qualification, conversion
- Manage delivery quality and client satisfaction across every active service line
- Manage and develop the offshore team, directly and through functional leads
- Prioritize capacity across service lines for the highest revenue impact
- Run weekly business reviews covering pipeline, delivery, revenue, and margins
- Build cross-sell paths between service lines to grow client lifetime value
- Report business performance to the Founder with real numbers
What You'll Need
- 5+ years in operations management, agency operations, professional services, or business unit management, including P&L ownership
- A track record building pipeline, supporting or closing deals, or growing a services business
- Cross-functional management experience across marketing, sales, delivery, and operations
- Strong financial and operational discipline — you manage by the numbers
- Excellent written and spoken English for direct U.S. client and Founder communication
- Experience building and developing remote/distributed teams across time zones
Nice to Have
- Agency or professional services background (utilization, billable capacity, client lifecycle)
- Direct experience in digital marketing, web development, consulting, staffing, bookkeeping, or AI/automation
- Experience scaling a B2B services business from pre-revenue or early-revenue
- HubSpot or CRM pipeline experience
- Startup or portfolio-company experience
Pay: ₹45,000.00 - ₹57,000.00 per month
Benefits:
Education:
Experience:
- Operations management: 5 years (Preferred)
Language:
Shift availability:
Work Location: Remote
