Location: Bengaluru
Experience: 1–3 Years
CTC: Up to ₹5.00 LPA
Working Days: 6 Days a Week
Client: Banking Project
Mode: Virtual Interviews
Languages: English & Hindi Mandatory
Qualification: Any
Graduate
Key Roles & Responsibilities
Handle customer inquiries and provide accurate information regarding banking products and services.
Understand customer requirements and offer appropriate solutions.
Resolve customer concerns through effective problem-solving and timely escalation when required.
Process customer requests, transactions, and service-related activities.
Maintain high levels of customer satisfaction through professional communication.
Perform cross-selling and outbound calling activities as per business requirements.
Ensure compliance with banking and process guidelines.
Deliver excellent customer service while meeting productivity and quality targets.
Required Skills
✔ Strong English & Hindi Communication Skills
✔ Basic Computer & Telephone Etiquette Skills
✔ Customer Service Experience Preferred
✔ Logical Reasoning & Decision-Making Ability
✔ Customer-Focused and Attentive Approach
Pay: ₹30,000.00 - ₹40,000.00 per month
Work Location: In person
