Key Responsibilities
- Build and maintain strong relationships with hospitals, nursing homes, laboratories, and institutional clients.
- Serve as the primary point of contact for client communication, issue resolution, and service coordination.
- Ensure timely submission of invoices, agreements, and all required documentation.
- Follow up on outstanding payments and coordinate with the Accounts team for timely collections.
- Handle client queries, complaints, and service escalations effectively.
- Maintain accurate MIS reports on billing, collections, client visits, and outstanding dues.
- Conduct waste segregation training and create awareness on Biomedical Waste Management Rules and compliance.
- Supervise vehicle routing and ensure timely biomedical waste collection from client facilities.
- Coordinate with Operations to resolve service gaps and improve customer satisfaction.
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Provident Fund
Work Location: In person
