We are looking for an experienced Estate Manager to oversee the complete operations of a luxury event estate. The ideal candidate will be responsible for maintaining the property in impeccable condition, ensuring flawless execution of every event, managing staff and vendors, controlling operational costs, and delivering an exceptional guest experience.
This is a hands-on leadership role requiring excellent operational planning, hospitality expertise, attention to detail, and the ability to manage multiple stakeholders simultaneously.
- Ensure the entire estate remains event-ready throughout the year.
- Manage preventive maintenance of buildings, lawns, pool, electrical, plumbing, HVAC and utilities.
- Coordinate repairs, renovations and asset upkeep.
- Lead end-to-end execution of weddings, social events and corporate functions.
- Coordinate with decorators, caterers, production teams, security and all event vendors.
- Ensure venue setup is completed before scheduled timelines.
- Supervise event operations until successful completion and venue restoration.
- Act as the primary point of contact for clients during property visits and event execution.
- Deliver five-star hospitality standards.
- Resolve guest concerns promptly and professionally.
- Drive repeat business through exceptional service delivery.
- Recruit, train and supervise housekeeping, gardeners, stewards, security and casual event staff.
- Develop SOPs and maintain grooming and service standards.
- Prepare staff rosters and monitor attendance and performance.
- Develop and maintain a panel of preferred vendors.
- Negotiate commercial terms and monitor vendor performance.
- Ensure vendor compliance with agreed service standards.
- Monitor operational budgets and event-wise expenses.
- Manage petty cash and procurement.
- Control costs while maintaining luxury service standards.
- Assist with billing and payment coordination.
- Maintain inventory of furniture, linen, crockery, cutlery, equipment and consumables.
- Ensure timely procurement and stock replenishment.
- Maintain an updated asset register.
- Ensure statutory licenses and approvals remain valid.
- Maintain fire safety, security systems and emergency preparedness.
- Ensure compliance with local regulations and company policies.
- Maintain luxury aesthetics across the estate.
- Ensure impeccable cleanliness and presentation.
- Uphold brand standards across every guest touchpoint.
- Bachelor's degree in Hospitality Management, Hotel Management or related field.
- 5–10 years of experience in luxury hospitality, estate management, hotels, resorts, clubs or event venues.
- Experience managing luxury residences, wedding venues or hospitality operations will be preferred.
- Strong leadership and people management
- Luxury hospitality mindset
- Event operations expertise
- Vendor and stakeholder management
- Budgeting and cost control
- Preventive maintenance planning
- Inventory management
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making abilities
- High attention to detail
- Ability to work under pressure and during live events
- Estate maintained in event-ready condition
- Flawless execution of scheduled events
- High client satisfaction and repeat business
- Effective staff productivity and SOP compliance
- Vendor performance and cost optimization
- Budget adherence
- Inventory accuracy and minimal losses
- Zero major compliance or safety violations
- Consistent luxury brand presentation
