About Us:
WebEngage is an enterprise-grade customer engagement and retention platform that helps global brands across industries such as e-commerce, fintech, travel, edtech, gaming, media, and consumer apps. and turn data into measurable revenue impact.
Trusted by 800+ brands globally, we have strong presence in India, UAE, KSA, SEA, Europe and beyond.
WebEngage powers intelligent, real-time engagement across the entire customer lifecycle.
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We are built for scale.
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We are built for complexity.
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We are built for outcomes.
At our core, WebEngage is a full-stack retention operating system that combines:
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A powerful Customer Data Platform (CDP)
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Real-time behavioral segmentation and intelligence
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Omnichannel journey orchestration
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AI-driven personalization and recommendations
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Deep analytics, experimentation, and revenue attribution
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WebEngage BLACK: our AI-native layer that brings Agentic capabilities to engagement.
Learn more about us at http://webengage.com
Key Responsibilities:
- Customer relationship for collection and solving billing/ledger-related issues.
- Following up and maintaining relationships with external and internal stakeholders
- Basic Knowledge of Tax Compliance like GST, TDS, etc.
Requirements:
- Excellent email skills
- Good time management skills.
- A bachelor's degree in business administration, accounting, finance, or related field preferred
- 2+ years of prior experience in corporate/Saas/Startups infrastructure
- Basic computer skills with preferable prior experience working with accounting software like SAP, Oracle, Quickbook, Tally etc
- Strong interpersonal and communication skills to interact with employees, superiors, and customers.
- Team player and self-starter
