Experience: 1–3 years in Logistics / Shipping / Freight Forwarding
Key Responsibilities
- Handle customer queries related to container movement and shipment status.
- Coordinate with transporters, drivers, and warehouse teams for smooth operations.
- Track import/export container movement and provide updates to customers.
- Maintain records of booking, delivery orders, and container documentation.
- Ensure timely email and phone communication with clients.
- Resolve operational issues and escalate when required.
- Prepare daily MIS reports and shipment status updates.
- Coordinate with ports, shipping lines, and customs agents.
Required Skills
- Good communication skills (English & Hindi).
- Knowledge of logistics / container operations.
- Ability to handle multiple customers and shipments simultaneously.
- Basic knowledge of Excel, email communication, and documentation.
- Problem-solving and coordination skills.
Preferred Qualifications
- Graduate in Logistics, Supply Chain, or Business Administration.
- Experience in freight forwarding / container transport companies preferred.
Pay: ₹25,000.00 - ₹28,000.00 per month
Benefits:
Work Location: In person
