Job Description - VIP Butler - Residence Manager
Location: Mokila, Shankarpalli - Hyderabad
Employment Type: Full-Time
Purpose of the Role
To lead the day-to-day operations of the residence by developing the existing household team, introducing simple systems, and creating a home that runs smoothly, warmly, and confidently with minimal supervision from the family.
The role is about building people as much as managing operations.
Current Context
Our household is supported by a loyal, long-serving team that has grown with our family over many years. As our home and hospitality requirements have grown, we are looking for someone who can coach, organize and build simple systems that help the existing team succeed with confidence.
Key Responsibilities:
1. Team Leadership & Development
· Lead, guide and mentor the existing household team.
· Build confidence, professionalism and teamwork.
· Conduct daily briefings and allocate responsibilities.
· Develop simple SOPs, checklists and routines.
· Foster a culture of ownership, respect and continuous improvement.
· Help each team member focus on their strengths while working together as one coordinated team.
2. Household Operations
· Ensure the residence is well organised, clean and guest-ready.
· Coordinate housekeeping, kitchen, gardening, drivers and maintenance.
· Plan daily operations and ensure consistent execution.
· Coordinate routine purchases and manage petty cash within agreed limits.
· Ensure every team member understands their role so household activities and guest service happen naturally without requiring direction from the family.
· Liaise with vendors and service providers while keeping the family informed of major decisions.
3. Hospitality
· Coordinate hospitality for family, friends and business guests.
· Ensure food preparation, service and guest experience are seamlessly coordinated so the family can focus entirely on their guests.
· Guide the household team so every member understands their role during family gatherings and guest visits.
· Create a welcoming, warm and relaxed experience without requiring family supervision.
· Coordinate the kitchen, housekeeping and service teams to ensure food preparation, service and guest experience remain seamlessly aligned.
4. Systems & Administration
· Maintain household inventories and maintenance schedules.
· Coordinate repairs and preventive maintenance.
· Maintain calendars for household activities, celebrations and important family occasions.
· Use technology to organize work efficiently, including WhatsApp, Google Calendar, Excel and AI tools where appropriate.
Desired Experience
· 8–10 years of experience in hospitality, premium residences, hotels, guest houses or similar environments.
· Experience in leading and developing teams.
· Ability to introduce systems while preserving the trust and relationships within an existing team.
Language Requirements
· Telugu – Essential
· Hindi – Essential
· English – Working knowledge preferred
Personal Attributes
We are looking for someone who is:
· Warm and approachable.
· Patient and emotionally mature.
· Highly organised.
· Hands-on and proactive.
· Calm under pressure.
· A natural coach and mentor.
· Detail-oriented with a genuine service mindset.
· Comfortable using modern digital tools.
Success in This Role
Success will be reflected by:
· The family being able to enjoy everyday life and host guests without needing to coordinate household operations.
· A confident, well-coordinated and motivated household team.
· Guests feeling genuinely welcomed and cared for.
· Simple, effective systems that continuously improve everyday operations.
· A home that remains warm, organised and enjoyable for both the family and the staff.
Growth Opportunity
For the right individual who earns the family’s trust, this role offers the opportunity to grow with the family’s residential operations over time.
Pay: ₹35,000.00 - ₹50,000.00 per month
Benefits:
- Flexible schedule
- Food provided
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
