Role Summary
You will manage the day-to-day operations of our online store, coordinate with our social media agency, respond to customer queries, and ensure smooth order processing. This role requires someone who’s organized, tech-savvy, and enthusiastic about the beauty & fashion space.
Key Responsibilities
- Maintain and update product listings on Shopify (images, pricing, descriptions)
- Track and fulfill online orders, coordinate with logistics partners
- Handle customer queries via WhatsApp, website chat, or email
- Liaise with our social media agency for product launches, promotions, and campaigns
- Monitor inventory to ensure products are in stock both online and offline
- Generate weekly sales reports and track key e-commerce metrics
- Coordinate with store team and backend operations for stock syncing
- Assist with uploading content (blogs, banners, product drops) when needed
Desired Qualifications
- Bachelor’s degree in Business, Marketing, E-commerce, or related fields
- Working knowledge of Shopify or other e-commerce platforms (preferred)
- Familiarity with WhatsApp Business, Instagram, Google Sheets, and email tools
- Bonus: experience with Canva, Google Analytics, Meta Business Suite.
Job Types: Full-time, Permanent
Pay: From ₹25,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Application Question(s):
- What is your current and expected salary?
Language:
Work Location: In person
