Job Description – CRM Associate
**Location:** Indore
**Experience:** Freshers / Experienced Candidates
**Employment Type:** Full-Time
About the Role
We are seeking a proactive and detail-oriented CRM Associate to manage customer interactions, maintain client relationships, and support day-to-day customer service operations. This role is ideal for candidates with strong communication skills and a customer-focused mindset.
Key Responsibilities
* Handle customer queries and provide timely resolutions.
* Maintain and update customer records in the CRM system.
* Coordinate with internal teams to ensure smooth issue resolution.
* Follow up with customers regarding requests, concerns, and feedback.
* Monitor customer satisfaction and maintain positive client relationships.
* Prepare reports and maintain accurate documentation of customer interactions.
* Ensure adherence to company processes and service standards.
* Assist in process improvement initiatives to enhance customer exp
Pay: ₹13,000.00 - ₹35,000.00 per month
Language:
Work Location: In person
