A telecaller acts as a direct link between a business and its customers, responsible for making outbound or handling inbound calls to sell products, generate leads, or provide customer service. Key duties include engaging prospects, resolving complaints, maintaining CRM databases, and meeting daily/monthly targets. Key Responsibilities Outbound Calls: Making cold or warm calls to potential clients to promote products or services, following scripts. Inbound Calls: Handling customer inquiries, providing information, and resolving complaints effectively. Lead Generation/Sales: Identifying customer needs, nurturing prospects, and closing sales deals over the phone. Database Management: Recording details of conversations, updating customer information in the system, and tracking sales attempts. Follow-ups: Following up on initial contacts to secure meetings or close sales.
Job Types: Part-time, Fresher
Pay: ₹16,806.21 - ₹18,988.49 per month
Benefits:
- Flexible schedule
- Health insurance
Work Location: Remote
