Customer Service Executive – IDFC Bank Process
Position: Customer Service ExecutiveProcess: IDFC BankLocation: Thane, MumbaiSalary:
- NAPS: ₹21,000 In-Hand
- CTC Role: ₹22,000 CTC / ₹18,600 In-HandShift: 9:30 AM to 6:30 PMWeek Off: Sunday FixedExperience: Fresher & Experienced Candidates Can Apply
Job Description
We are hiring Customer Service Executives for the IDFC Bank process in Thane. Candidates with good English communication skills and a customer-focused approach are encouraged to apply.
Key Responsibilities
- Handle customer queries professionally and efficiently.
- Provide accurate information regarding banking products and services.
- Resolve customer concerns while maintaining a high level of customer satisfaction.
- Follow company policies, banking procedures, and process guidelines.
- Maintain accurate customer records and update information as required.
- Achieve assigned performance and quality targets.
- Maintain professional communication with customers.
Candidate Requirements
- Minimum 12th Pass qualification.
- Good English communication skills are mandatory.
- Good interpersonal and customer-handling skills.
- Basic computer knowledge.
- Positive attitude and willingness to learn.
- Ability to work in a customer service/banking process.
Experience
- Freshers are welcome to apply.
- Experienced candidates from customer service, BPO, banking, or voice processes are also eligible.
- Candidates with strong communication skills will be preferred.
Perks & Benefits
- Free Pick & Drop facility from Thane Railway Station.
- Pick & drop facility available from the training period itself.
- Sunday fixed weekly off.
- Opportunity to build a career in the banking/customer service sector.
Interested candidates can apply now.
Note: Candidates with good English communication and immediate availability are highly preferred.
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Pay: ₹15,000.00 - ₹26,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Work Location: In person
