We are looking for a responsible and organized Customer Support & Sales Support Executive to manage daily customer operations, order handling, customer communication, and sales coordination.
The candidate should have good communication skills, basic computer knowledge, and experience in Excel and customer handling.
Responsibilities:
- Daily order follow-up and order confirmation
- Handle customer support calls and WhatsApp queries
- Prepare and manage customer data
- Return and damaged product management
- Coordinate with delivery and sales teams
- Calling B2B customers for order updates and support
- Sales support and customer relationship management
- Prepare reports and customer records in Excel
- Maintain proper order and customer database
- Support e-commerce and offline sales operations
Requirements:
- Basic computer knowledge
- Good knowledge of Microsoft Excel and formulas
- Good communication and calling skills
- Ability to manage customer data and reports
- Responsible and well-organized
- Experience in customer support or sales support preferred
Preferred Skills:
- Excel formulas & data management
- WhatsApp Business handling
- Customer coordination
- Order management
- Basic email handling
- Team coordination skills
Pay: ₹9,756.70 - ₹20,000.00 per month
Work Location: Remote
