Global Transaction Services (GTS) comprises of Cash & Trade, Securities Services and Fiduciary Services.
In an increasingly borderless world marked by burgeoning trade flow, expertise in trade finance services is an invaluable asset. With cash the lifeblood of every company, so too, is a good understanding of how to manage these cashflows. Trade Finance, together with Cash Management, is the mainstay of GTS, and is extended to SME and corporate clients for their local and cross-border financial transaction needs.
Key Accountabilities:
1. Manage Implementation Team and also perform individual mandates for large relationships.
2. Represent Implementation in Group and perform productivity analysis, TAT reduction via manhours, enhance coverage, innovate digital solutions, provide advisory to clients and internal sales to win more mandates.
3. Perform revenue realisation analysis for the mandates implemented. Circulate relevant usage, revenue MIS to all stakeholders.
4. Support integration of digital solutions with client ERP systems to ensure Straight through processing. Client training and system trouble shooting is an integral part of the role. Evaluate and develop suitable vendors for technology – and client - support, as relevant, based on business growth and requirements
5. Establish profile of the Bank as a Cash/Trade/SFS services provider in India. Undertake frequent competitor analysis and share with Senior Business Development Manager/Product Team to enable DBS Cash Management offerings being in line with competing banks. Also identify local promotional activities and share the same with Senior Business Development Manager which will help positively reinforce DBS, as a brand.
Job Duties & responsibilities:
1. Ensure efficient Team Management, Customer Handling and management.
2. Implement cash, trade, SFS management solutions (Payments, Receivables, Liquidity, Trade, SFS) for mandates through a structured implementation approach. Monitor and improve turn-around times for clients to go-live on won mandates.
3. Support and manage special projects. Special projects to be determined in consultation with Head Cash Management.
4. Interact with internal stakeholders in India and Region for efficient implementation processes/solutions.
5. Implement mandates as per project management framework within stipulated TAT’s as agreed with the unit SLA.
Education / Preferred Qualifications:
A graduate/MBA, with relevant number of years of experience as stated above
Core Competencies:
- Team management skills.
- Good understanding of Project management process
- Sound technical knowledge of cash management business
Good planning & organising skills. Planning, scheduling and monitoring deliverables, within a stipulated time frame using effective methods
- Good interpersonal and communications skills.
Work Relationship:
- Establish rapport with our clients so as to win their business, confidence Possess good working relationship and a high degree of team spirit and cooperation with service partners in the bank such as Technology, Operations, GTS - Singapore etc. as well as relationship groups, viz., FIG, EBG and IBG so as to ensure seamless delivery of products to our clients and business growth and smooth functioning of the branch as a whole.
- Establish good contacts with industry players, particularly vendors
DBS India - Culture & Behaviors :
- Drive Performance Through Value Based Propositions
- Ensure Customer Focus by Delighting Customers & Reduce Complaints
- Build Pride and Passion to Protect, Maintain and Enhance DBS' Reputation
- Enhance Knowledge Base, Build Skill Sets & Develop Competencies
- Invest in Team Building & Motivation through Ideation & Innovation
- Execute at Speed While Maintaining Error Free Operations
- Develop a Passion for Performance to Grow Talent Pool
Location:
Mumbai
Job:
Implementation
Schedule:
Regular
Employee Status:
Full time
