We are looking for a proactive Operations Executive with 1 year of experience in B2B operations to streamline our day-to-day processes, manage client operations, and ensure smooth service delivery.
- Client Onboarding & Support: Manage end-to-end B2B client onboarding, documentation, and operational support
- Order / Service Management: Track orders, service requests, and ensure timely fulfillment and delivery- Process Execution: Follow and improve SOPs to improve efficiency, TAT, and accuracy
- Data & Reporting: Maintain daily operational reports, MIS, Excel trackers, and update - Vendor & Partner Coordination: Coordinate with vendors, partners
- Issue Resolution: Handle escalations, operational issues, and ensure high client satisfaction (CSAT)
- 1 year of experience as Operations Executive / Associate in a B2B company
- Bachelor's degree in Business, Operations, or related field ( optional)
- Strong in MS Excel / Google Sheets, MIS reporting, and documentation
- Familiar with CRM tools (Zoho, HubSpot, Salesforce) and ERP is a plus
- Excellent communication, coordination, and problem-solving skills
- Ability to work in a fast-paced, target-driven environment.
Pay: ₹10,029.42 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Paid sick time
- Work from home
Work Location: On the road
