Marsh
Senior Manager – Financial Crime Compliance (FCC) Transformation & Consulting
Financial Crime Compliance
We are seeking a high-caliber Senior Manager (Band E) to join our team in a role focused on Financial Crime Compliance (FCC) Transformation and internal Consulting . This position will play a key role in driving strategic and operational improvements across FCC programs, with particular relevance to Sanctions and Customer Due Diligence (CDD / KYC) .
The role requires a strong blend of FCC domain expertise, transformation delivery, and consulting capability . The successful candidate will partner with business, FCC compliance, operations, and leadership stakeholders to assess current-state processes, identify control and operating model enhancements, and deliver sustainable change across FCC frameworks.
This is an excellent opportunity for a candidate who can combine subject matter knowledge with structured problem-solving, stakeholder engagement, and program execution to strengthen FCC risk management and improve business outcomes.
We will count on you to:
- Lead and support FCC transformation initiatives across key areas such as Sanctions, CDD / KYC, onboarding, Risk assessments, screening, periodic review, escalation, and governance
- Provide consulting and advisory support to stakeholders (Global and regions) on FCC-related risk, control design, process optimization, and regulatory expectations.
- Conduct current-state assessments of FCC processes, controls, governance, and operating models, and recommend practical target-state improvements.
- Drive transformation programs focused on process redesign, standardization, efficiency improvement, control enhancement, and automation opportunities.
- Partner with business, compliance, operations, technology, and program teams to implement FCC-related changes effectively and sustainably.
- Support the design and enhancement of FCC frameworks, procedures, controls, and management reporting .
- Identify risks, gaps, bottlenecks, and control weaknesses within FCC processes and develop remediation actions and implementation roadmaps.
- Translate regulatory, compliance, and operational requirements into clear business solutions and actionable change plans.
- Facilitate workshops, stakeholder meetings, and working sessions to align on priorities, design decisions, and delivery milestones.
- Prepare high-quality materials for senior stakeholders, including assessment findings, recommendations, business cases, status updates, and transformation roadmaps .
- Support governance forums, audits (if applicable), internal reviews, and regulatory response activity, where required.
- Contribute to the development of FCC transformation best practices, methodologies, and reusable consulting approaches.
- Coach and support junior team members while fostering collaboration, accountability, and delivery excellence.
- Bachelor’s degree in Business, Finance, Risk, Compliance, Law, Economics , or a related discipline.
- Relevant professional experience in Financial Crime Compliance , with strong exposure to Sanctions and CDD / KYC .
- Demonstrated experience in FCC transformation, business transformation, consulting, or change delivery within a regulated environment.
- Strong understanding of FCC risk management principles, including sanctions screening, due diligence, customer risk assessment, control frameworks, and governance .
- Proven ability to assess complex processes, identify improvement opportunities, and support implementation of change initiatives.
- Experience working with multiple stakeholders across compliance, business, operations, and leadership teams.
- Strong project management, analytical, and problem-solving skills.
- Excellent written and verbal communication skills, including the ability to prepare clear, senior-management-ready documentation and presentations.
- Experience in financial services, insurance, banking, consulting, or other regulated industries .
- Broader knowledge of FCC topics such as KYC, CDD, EDD, sanctions, transaction monitoring, screening controls, and financial crime risk governance .
- Experience with target operating model design, process reengineering, control enhancement, and transformation delivery frameworks .
- Familiarity with data-driven analysis, MI reporting, workflow tools, and process automation opportunities in compliance environments.
- Professional certifications in AML / FCC / Compliance / Risk / Project Management would be advantageous.
- Strong FCC domain knowledge
- Transformation and change leadership
- Consulting and advisory capability
- Structured problem solving and analytical thinking
- Stakeholder management and influencing skills
- Process improvement and operating model design
- Project and program delivery discipline
- Strong communication and presentation skills
- Collaboration and people leadership
- Commercial and pragmatic mindset
The successful candidate will be expected to:
- Act as a trusted partner on
FCC transformation and consulting engagements - Bring a solution-oriented and structured approach to complex FCC challenges
- Balance strategic thinking with hands-on execution
- Build strong relationships across teams and functions
- Deliver high-quality outcomes in a dynamic and evolving environment
- Delivery of impactful FCC transformation initiatives
- Strengthened FCC controls, governance, and process effectiveness
- Improved operational efficiency and consistency across FCC activities
- High-quality stakeholder engagement and advisory support
- Timely and effective execution of remediation and change programs
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit corporate.marsh.com , or follow us on LinkedIn and X .
Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.
