Role Overview:
The CRM & Sales Associate will be responsible for establishing and managing the organization's CRM processes, maintaining client and lead databases, supporting sales operations, and contributing to business growth through efficient relationship management and data-driven insights.
This role is ideal for individuals who are highly organized, proactive, and interested in sales operations, business development, and customer success.
Key Responsibilities:
- Set up, implement, and maintain the organization's CRM system.
- Manage and update lead, client, and partnership databases with accuracy.
- Track and monitor the sales pipeline and customer interactions.
- Support lead generation, outreach, and follow-up activities.
- Co-ordinate with internal teams to ensure seamless client relationship management.
- Generate CRM reports and analyze sales performance metrics.
- Maintain data integrity and ensure timely documentation of all interactions.
- Identify opportunities to optimize CRM workflows and sales processes.
- Assist with administrative and operational tasks related to business development.
Eligibility
- Open to candidates from all academic disciplines.
- Strong communication, organizational, and interpersonal skills.
- Ability to manage multiple priorities and work independently.
- Familiarity with Microsoft Office workspace.
- Familiarity with CRM platforms and software is preferred; willingness to learn is essential.
- Previous experience in sales, CRM, business development or operations is an advantage, though we welcome freshers.
Engagement and Compensation Details:
- Competitive stipend based on experience and competence.
- Contractual engagement- Individuals may engage in other professional opportunities, subject to prior disclosure to Sulhaa Healthcare.
Expected hours: 25.0 per week
Work Location: Remote
