We are looking for a customer-focused and responsible Branch Executive to manage day-to-day branch operations, handle walk-in customers, oversee counter activities, and coordinate material movement within the branch. The ideal candidate will ensure smooth branch operations while delivering excellent customer service and maintaining accurate operational records.
Key Responsibilities
- Handle walk-in customers professionally and provide product information and assistance.
- Manage daily counter operations, including customer enquiries, billing support, and order processing.
- Coordinate material inward, outward, and inter-branch material movement.
- Monitor stock availability and coordinate with the Purchase and Works teams for material requirements.
- Ensure timely delivery and dispatch of customer orders.
- Maintain accurate records of stock movement and branch transactions.
- Coordinate with the Sales, Purchase, Works, and Accounts teams for smooth branch operations.
- Resolve customer queries and ensure a positive customer experience.
- Maintain branch cleanliness, asset safety, and proper document filing.
- Prepare daily operational reports and submit them to the Branch Incharge.
- Support branch activities and ensure compliance with company procedures and operational standards.
Required Skills
- Excellent customer service and communication skills.
- Strong interpersonal and relationship-building abilities.
- Good organizational and multitasking skills.
- Basic knowledge of MS Excel and computer applications.
- Ability to coordinate with multiple departments.
- Problem-solving skills with attention to detail.
- Ability to work in a fast-paced environment.
Preferred Qualification
- Bachelor's Degree in any discipline.
- 1–3 years of experience in Branch Operations, Customer Service, Front Office, Retail, or Administration.
- Freshers with good communication skills and a customer-oriented attitude are also welcome to apply.
Why Join Us?
- Opportunity to work in a growing and professionally managed organization.
- Exposure to branch operations and customer relationship management.
- Career growth and continuous learning opportunities.
- Supportive team environment with performance-based recognition.
- Be a key contributor in delivering excellent customer service and ensuring smooth branch operations.
For more details contact HR Manager - 9655425977
Pay: ₹12,000.00 - ₹15,000.00 per month
Benefits:
Work Location: In person
