About the Role
This is an exciting opportunity for a UKG Implementation & Configuration Specialist to play a key role in expanding and optimizing our UKG Ready platform.
The system is already live with Recruit and HR Core modules, and we continue to enhance its capabilities and integrate it with key business systems including Payroll, Finance, and operational platforms.
This role offers true global exposure, working closely with Global stakeholders, and provides a strong pathway to develop both consulting capability and technical subject matter expertise. For the right candidate, it is an opportunity to grow in influence, contribute to strategic system evolution, and potentially take on greater leadership responsibilities over time.
What will you do?
UKG System Configuration
- Configure and optimise UKG modules, including:
- Core HR
- Workforce Management / Time & Attendance
- Pay and work rules
- Scheduling
- Absence and accrual policies
- Translate business requirements into scalable, effective system configurations
- Continuously improve HR workflows and processes
Implementation & Optimization
- Support ongoing system enhancements and module rollouts
- Drive process redesign and configuration improvements
- Enhance payroll and workforce calculations
- Ensure solutions support multi-country workforce requirements
Testing & Support
- Develop and execute test scripts
- Support User Acceptance Testing (UAT)
- Troubleshoot system issues with HR, IT, and external partners
- Provide post-implementation support
Reporting & Data
- Build and support reporting on:
- Workforce metrics
- Labour cost analysis
- Operational HR insights
Essential Experience
- 3+ years working with:
- UKG Ready Product. Other UKG products are an advantage but specific experience with UKG Ready is preferred.
- Hands-on configuration experience
- Experience supporting HR system integrations
- Excellent written and spoken English for UK stakeholder collaboration
Personal Attributes
- Strong analytical and problem-solving mindset
- Ability to translate business needs into technical solutions
- Clear and confident communicator
- Highly organised with the ability to manage multiple priorities
- Passion for continuous improvement
What success looks like
- Strong understanding of current UKG configuration and HR processes
- Ownership of system improvements across key modules
- Successful delivery of integrations across HR, payroll, and finance
- Increased automation and reduced manual processes
- Clear, well-structured system documentation
- Strong collaboration across UK and India teams
Why join this role?
- True global engagement with UK-based stakeholders
- Opportunity to develop consulting skills alongside technical expertise
- Exposure to enterprise HR systems and integrations
- A platform to grow your career and expand your influence within a global organisation
At ESP Global Services, we are a global community of exceptional people working together with a shared vision: to deliver world-class IT support and service solutions to some of the world’s most recognised organisations.
We pride ourselves on operating to the highest standards of ethics, compliance, and security, and we are fully aligned with ITIL best practices. Our commitment to quality is reflected in our ISO accreditations across Information Security, IT Service Management, Business Continuity, Environmental standards, and Occupational Health & Safety.
With a strong international presence, we enable true global collaboration—bringing together teams across regions to deliver innovative, scalable solutions. Joining ESP means becoming part of an organisation that values continuous improvement, professional development, and meaningful global engagement.
ESP Global Services is an equal opportunity employer committed to diversity, inclusion, and professional growth.
Work Location: In person
