Job Description – Back Office Executive
Key Responsibilities:
- Handle and manage all incoming and outgoing official emails.
- Draft, respond to, and follow up on email communications in a professional and timely manner.
- Possess excellent written and verbal English communication skills.
- Escalate and report all critical or high-priority emails directly to the Director for review and necessary action.
- Coordinate with internal departments to ensure timely responses and closure of email queries.
- Receive and record service complaints and assign jobs to field technicians.
- Monitor the daily activities of 10–15 field technicians and maintain proper work allocation.
- Verify service reports submitted by technicians and ensure timely closure of service calls.
- Perform general back-office and administrative support functions as assigned.
Pay: ₹12,000.00 - ₹17,000.00 per month
Work Location: In person
