JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Job Description
Job Description
Civil Manager
Property and Asset Management
What this job involves
You will be ensuring that all technical services are maintained operational during your shift duty. Taking charge of entire civil assets in building, managing civil team and supporting the Mall Head / Operation Head/ your team leader for coordinating for civil issues with client and occupants. Your key deliverables will be to:
Oversee and execute internal and external civil maintenance across all building facilities.
Direct preventive maintenance schedules to ensure optimal operational efficiency.
Manage repairs and restoration for floors, walls, ceilings, plasterwork, stone replacement, paint/polish touch-ups, and facade glass.
Resolve structural issues promptly, including wall/ceiling seepage and crack repairs.
Maintain fully functional sewerage and stormwater management systems.
Prepare Bills of Quantities (BOM/BOQ) for civil projects and allocate tasks to the team of fitters.
Lead the leasing and retail delivery strategy throughout the project lifecycle.
Establish and issue key retail delivery milestones following initial stakeholder meetings.
Facilitate on-site tenant fit-out coordination, partnering with tenant project teams to ensure delivery aligns with agreed schedules.
Resolve tenant fit-out issues efficiently, ensuring strict compliance with mall criteria and local statutory regulations.
Serve as the primary liaison between Landlords, Tenants, Contractors, and internal project teams.
Support the review of tenant Architectural and MEP (Mechanical, Electrical, Plumbing) drawings against landlord regulations, authority guidelines, and lease timelines.
Coordinate design submittals, approval stages, and execution progress via email, phone, and video calls.
Perform site inspections to verify that build-outs adhere strictly to approved architectural and MEP designs.
Build and maintain collaborative relationships across all project stakeholders, responding promptly to information requests.
Enforce strict site safety standards and ensure full compliance with occupational safety norms.
Manage all technical records, permits, and documentation required for project closeout per company policy.
Handle additional operational tasks and duties as assigned by leadership.
Reporting:
You will be working with operations team and reporting to the Mall Head / Operation Head.
Being Analytical and Meticulous
Your role will involve coordination with various teams. You will be paying attention to detail and have excellent problem-solving skills. You will be using logic to trouble shoot problems; and assign and monitor maintenance projects. You should have a good knowledge of the working procedures.
Qualifications
You will have a Degree in Civil OR any equivalent, with min 7-10 years of work experience in Mall Operation/ Hotel/Real Estate or Construction Industry.
What we can do for you:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
