Group Company: Allcargo Global Limited
Designation: Junior Executive Exports Customer Service
Office Location: Egmore, Chennai
Position description: To manage Export customer service activities by coordinating with customers, overseas agents, shipping lines, and internal teams to ensure timely documentation, shipment tracking, and exceptional customer service
Primary Responsibilities: · Handling clients
- Quoting freight rates to the clients on behalf of sales
- Follow up for the quotations sent to the client
- Updating clients with the status
CS should be back up of sales
- Providing stuffing/sailing info send to customer
- Coordination with head office & other branch office
- Coordination with customer
Reporting Team
- Reporting Designation: Manager
- Reporting Department: Exports Customer Service
Educational qualifications preferred
- Category: Graduate
- Field specialization: Any Graduate
- Degree: Any Graduate
- Academic score: 70% & Above
Required work experience
- Industry: Freight Forwarding
- Role: Customer Service Executive
- Years of experience: 1-3 years
