Key Responsibilities
- Provide Level 2–3 IT support for users, devices, and business applications
- Manage user accounts, onboarding/offboarding, and identity/access requests
- Support Microsoft 365 and Google Workspace administration
- Implement and maintain security controls across systems and endpoints via Intune.
- Configure devices and Support endpoint management, compliance, and device security policies via Intune.
- Assist with firewall, VPN, and network security configuration
- Monitor backups, system health, and recovery processes
- Support incident response, troubleshooting, and security alerts
- Work with GRC to implement and maintain security requirements
Required Skills & Experience
- 3+ years’ experience in IT support or systems administration
- Bachelor's degree in computer science or similar.
- Experience with Microsoft 365 environments
- Understanding of identity, access, and endpoint management concepts
- Basic networking knowledge (VPN, DNS, firewalls)
- Experience supporting IT systems, users, and infrastructure
- Strong troubleshooting and problem-solving skills
Preferred
- Experience with Microsoft 365 (Entra-ID, Intune, Defender, SharePoint, Exchange, etc.)
- Exposure to cybersecurity or compliance environments
- Familiarity with firewall and backup systems
- Google Workspace administration experience
- IT certifications (Microsoft / CompTIA / cybersecurity)
Pay: ₹30,000.00 - ₹40,000.00 per month
Benefits:
- Cell phone reimbursement
- Food provided
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
