Job Summary:
We are looking for a proactive and communication-oriented Academic Counsellor & Client Management Executive to guide students through course selection, handle client/student communication, and manage daily coordination activities. The candidate should also possess basic accounting knowledge and hands-on experience in Zoho for invoicing, payment tracking, and record management.
Key Responsibilities:
- Counsel students and parents regarding courses, programs, and career opportunities.
- Handle inbound and outbound calls, follow-ups, and lead conversion.
- Maintain strong relationships with students and clients.
- Coordinate with internal teams for admissions and onboarding processes.
- Maintain student and client databases using Zoho CRM.
- Generate invoices and track payments through Zoho Books.
- Follow up on pending fees and payment collections.
- Maintain records related to admissions, payments, and documentation.
- Assist in basic accounting activities, reporting, and reconciliation.
- Ensure excellent client service and timely query resolution.
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person