Role Overview
As an Intern, you will support daily sales operations by responding to customer queries, assisting with abandoned cart conversions, and maintaining high-quality communication across channels. The role requires consistency, ownership, and the ability to work closely with the sales and customer support team to drive conversions.
Key Responsibilities
- Respond to customer queries across email, WhatsApp, and meta channels with clarity and accuracy.
- Handle meta replies and comments to maintain engagement and drive traffic.
- Follow up and convert abandoned carts through persuasive communication.
- Maintain daily logs of customer interactions and conversion attempts.
- Collaborate with the sales team to hit weekly and monthly targets.
- Escalate issues promptly and coordinate effectively with internal teams.
Required Skills
- Excellent written and verbal communication.
- Strong persuasion and follow-up skills.
- Team-oriented mindset.
- Target-driven, with the ability to work under pressure.
- Basic understanding of online shopping behavior (preferred).
Why Work in a Startup
- Attractive Incentives for the hard work
- High ownership and hands-on experience from Day 1.
- Faster learning curve across multiple business functions.
- Opportunity to work directly with founders and core team.
- Freedom to experiment, contribute ideas, and see real-time impact.
Working Hours
Monday to Saturday, 9:00 AM – 6:00 PM
Open to offer full-time position based on the performance.
Job Type: Internship
Contract length: 3 months
Pay: From ₹10,000.00 per month
Ability to commute/relocate:
- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- What is your expected monthly stipend for this internship?
Work Location: In person
