We are looking for a technically inclined fresher/trainee who is interested in IoT, GPS, telematics, networking, and field technical support, and is willing to learn and develop into an independent support engineer.
Key Responsibilities
- Provide technical support for IoT devices, GPS and telematics systems.
- Perform basic troubleshooting of device and connectivity-related issues.
- Understand and troubleshoot basic IP, SIM, APN, Wi-Fi, and LTE connectivity issues.
- Assist senior engineers in device installation, configuration, testing, and maintenance.
- Monitor device status and identify basic technical issues.
- Coordinate with internal teams to resolve customer/device-related issues.
- Maintain records of technical issues, troubleshooting activities, and resolutions.
- Support field activities, including device testing and troubleshooting at customer locations.
- Follow standard troubleshooting procedures and escalate complex issues to senior engineers.
- Be willing to travel to customer/field locations whenever required.
Required Skills
- Basic knowledge of IoT devices, embedded systems, GPS, or telematics.
- Understanding of basic networking concepts such as IP, SIM, APN, Wi-Fi, and LTE.
- Good analytical and troubleshooting skills.
- Basic knowledge of hardware/software troubleshooting.
- Good communication and coordination skills.
- Willingness to learn new technologies and work in a field environment.
- Willingness to travel for field support assignments.
Preferred Qualifications
- Diploma in Electronics, Electrical, Computer Science, IT, ECE, or a related field.
- Internship or academic project experience in IoT, embedded systems, GPS, telematics, or networking will be an advantage.
- Freshers with good technical fundamentals are encouraged to apply.
Pay: From ₹300,000.00 per year
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
