Employment Type: Full-Time / Permanent
Location: Bangalore
Experience: Freshers or up 6 months.
Education Qualification:
- Graduate in B.Com or B.B.A/B.B.M (Commerce background preferred)
- Specialization in Taxation is an added advantage
Roles:
Language Proficiency:
- Mandatory: English & Hindi (written and verbal)
- Preferred: One regional language (Gujrati, Punjabi, Telugu, Tamil, Marathi, Bengali, Malayalam, Assamese, Kannada)
Key Responsibilities:
- Handle customer interactions professionally and courteously across voice and non-voice channels
- Follow company/client processes and policies accurately and efficiently
- Maintain integrity and ethical conduct while managing sensitive financial information
- Demonstrate flexibility with shifts, weekends, and working hours
- Collaborate effectively as a team player
Required Skills:
- Excellent verbal and written communication skills
- Strong analytical, probing, and problem-solving abilities
- Ability to remain calm and professional under pressure
- Good understanding of commerce concepts; taxation knowledge preferred
Pay: Up to ₹23,333.33 per month
Work Location: In person