Key Responsibilities:
- Handle inbound and outbound customer calls professionally.
- Understand customer requirements and provide accurate information.
- Resolve customer queries and concerns efficiently.
- Maintain positive customer relationships and ensure customer satisfaction.
- Update customer information and call records in the system.
- Follow company processes and quality standards.
- Achieve daily and monthly performance targets.
- Coordinate with internal teams whenever required.
Eligibility Criteria:
- Freshers and experienced candidates are welcome to apply.
- Minimum HSC (12th Pass) / Graduate preferred.
- Good communication skills in English, Hindi, and/or regional languages.
- Basic computer knowledge.
- Positive attitude and willingness to learn.
- Ability to work in a fast-paced environment.
Preferred Skills:
- Excellent verbal communication.
- Active listening and problem-solving skills.
- Customer service orientation.
- Time management and multitasking abilities.
- Sales and persuasion skills (for outbound processes).
What We Offer:
- Competitive Salary Package
- Attractive Incentives & Performance Bonuses
- Career Growth Opportunities
- Professional Training & Development
- Friendly and Supportive Work Environment
- Freshers Welcome
Pay: Up to ₹40,000.00 per month
Work Location: In person
