We are looking for an experienced and responsible Hotel Manager to oversee the day-to-day operations of the hotel and ensure excellent guest service, smooth operations, staff performance, and profitability.
The Hotel Manager will be responsible for managing hotel departments, supervising employees, maintaining service standards, handling guest concerns, and ensuring that the property operates efficiently and professionally.
Key Responsibilities
- Manage the overall day-to-day operations of the hotel.
- Supervise and coordinate Front Office, Housekeeping, Food & Beverage, Kitchen, Maintenance and Security departments.
- Ensure high standards of guest service, cleanliness and hospitality.
- Handle guest complaints and resolve issues professionally and promptly.
- Monitor room occupancy, reservations, check-ins and check-outs.
- Manage and motivate hotel staff and ensure proper staffing levels.
- Prepare staff schedules, assign duties and monitor attendance.
- Train employees and ensure compliance with hotel service standards.
- Monitor housekeeping and maintenance standards throughout the property.
- Coordinate with the kitchen and F&B team to ensure smooth service.
- Monitor hotel expenses, purchases, inventory and operational costs.
- Work with management/owners to achieve revenue and profitability targets.
- Maintain proper records, reports and operational documentation.
- Ensure compliance with hotel policies, safety procedures and applicable regulations.
- Coordinate with vendors, suppliers and external service providers.
- Conduct regular inspections of guest rooms and common areas.
- Ensure proper handling of cash, billing and daily financial procedures.
- Develop strategies to improve guest satisfaction, occupancy and revenue.
- Represent the hotel professionally and maintain a positive relationship with guests and staff.
Requirements
- Minimum 3–5 years of experience in hotel management or hospitality operations.
- Previous experience as a Hotel Manager, Assistant Hotel Manager, Operations Manager or similar position preferred.
- Strong knowledge of hotel operations and hospitality standards.
- Good leadership and team-management skills.
- Excellent communication and interpersonal skills.
- Strong problem-solving and decision-making ability.
- Ability to handle guest complaints and difficult situations professionally.
- Basic knowledge of hotel accounting, budgeting and inventory control.
- Computer literacy and familiarity with hotel management/PMS software is preferred.
- Ability to work flexible hours, including weekends and holidays when required.
- Interested candidates may send their CV/Resume with details of previous hotel experience and expected salary.
Pay: ₹20,000.00 - ₹40,000.00 per month
Benefits:
- Commuter assistance
- Flexible schedule
Work Location: In person
