Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Python (Programming Language)
Good to have skills : AI Agents & Workflow Integration
Minimum
3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to monitoring system performance, diagnosing problems, and ensuring smooth operation of critical applications. The position demands collaboration with different teams to maintain system stability and deliver timely solutions that support business continuity and efficiency.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to understand system requirements and troubleshoot complex issues.
- Document findings and solutions to build a knowledge base for future reference.
- Assist in the implementation of system updates and patches to enhance performance and security.
- Support junior team members by sharing knowledge and providing guidance on technical challenges.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Python (Programming Language).
- Good To Have Skills: Experience with AI Agents & Workflow Integration.
- Strong problem-solving abilities to analyze and resolve software issues effectively.
- Familiarity with debugging tools and techniques to identify root causes of system failures.
- Ability to work with multiple software components and understand their interactions within business systems.
- Good communication skills to clearly convey technical information to diverse stakeholders.
Additional Information:
- The candidate should have minimum 3 years of experience in Python (Programming Language).
- This position is based at our Hyderabad office.
- A 15 years full time education is required.
