CRM Executive – Job Description
Job Title: CRM Executive
Location: Aurangabad, Maharashtra
Experience: 2 Years
Employment Type: Full-time
Job Responsibilities
- Manage and maintain customer information in the CRM system.
- Update customer details, leads, follow-ups, and sales records accurately.
- Coordinate with the sales and customer support teams.
- Follow up with customers regarding inquiries, leads, and pending requirements.
- Generate and maintain daily, weekly, and monthly CRM reports.
- Monitor lead status and ensure timely follow-ups.
- Handle customer queries and route issues to the appropriate department.
- Maintain proper documentation and customer communication records.
- Ensure data accuracy and confidentiality.
Requirements
- Candidates must be from Aurangabad or currently residing in Aurangabad.
- Good communication and interpersonal skills.
- Basic knowledge of CRM software and MS Excel.
- Good organizational and follow-up skills.
- Ability to manage customer data accurately.
- Freshers can apply; previous CRM or customer support experience is preferred.
Salary
₹15,000 – ₹25,000 per month
(Based on experience and performance.)
Only Aurangabad candidates should apply.
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person