- Handle customer complaints and provide appropriate solutions within the specified time frame.
- Maintain accurate records of customer interactions and follow-up activities.
- Coordinate with internal departments to resolve customer concerns.
- Provide information about company products and services.
- Ensure customer satisfaction by delivering professional and timely support.
- Escalate complex issues to the concerned team when necessary.
- Follow company policies, procedures, and service standards.
- Prepare customer service reports and maintain documentation.
- Experience in handling international Clients
- Advanced English Communication
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
