Location: Surat (On-site preferred) / India Remote
Job Type: Full-time
Experience Level: 5–8+ years, marketplace/e-commerce/fintech
Salary range: CTC ₹ 22 LPA – CTC ₹ 32 LPA (Based on experience and skills)
Performance Variable: Up to 20% of base annually
GEMGEM is building a global trust-first marketplace for buying and selling authenticated fine jewellery. We operate in high-value transactions where trust, clarity, and user confidence are critical.
This is not a template design job. We are looking for a product thinker who can design complete, pragmatic, implementation-ready experiences.
- Own end-to-end design for key flows: Seller listing, Checkout, Payments, Authentication/Verification, Order tracking, Payout, Returns/Exceptions.
- Translate business goals into user journeys, IA, wireframes, high-fidelity UI, and interaction specs.
- Work with Product/Engineering/QA to prevent ambiguity and reduce rework.
- Maintain and evolve the design system (components, tokens, patterns) to speed delivery and consistency.
- 5–8+ years in product design for marketplace, e-commerce, fintech, or similarly complex transactional products.
- Demonstrated ability to think in states and edge cases (not only “happy path” UI).
- Proven track record of producing implementation-ready designs with minimal dev clarification.
- High proficiency in Figma (components, variants, auto layout, prototyping).
- Strong product judgement: can prioritise, make trade-offs, and decide fast.
- Clear communication in English (written + verbal), able to defend decisions with logic and evidence.
- Experience with luxury goods, resale marketplaces, or trust/authentication workflows.
- Familiarity with CRO, analytics tools (GA/PostHog/Hotjar), and experimentation.
- Ability to mentor junior designers and raise the quality bar.
- Basic understanding of front-end constraints and implementation realities.
- Not a purely visual UI role
- Not a task-execution role
- Not a “developer will ask later” design approach
We are looking for someone who designs with business logic, implementation clarity, and measurable outcomes in mind.
- Ship 2–3 core flows with complete state coverage
- Reduce design-related dev clarification cycles
- Improve at least one measurable funnel metric
We are direct, pragmatic, and focused on results. No politics. No hierarchy games. We care about work quality and ownership.
