Frontend Arts brings together deep industry expertise and the latest IT advancements to deliver world-class digital transformation services to our clients. We partner with leading companies across industries to create innovative solutions that drive performance and growth. We are focused in technology innovation to accelerate the digital transformation of our customers, end users with a modern process driven development cycle ensuring high quality and scalable solutions that is compliant, secure, high performance and reliable.
Job Description :
We are looking for a skilled Application Support Engineer (L3/Admin) to support enterprise project systems (Primavera P6 & EcoSys) hosted on a private Azure environment. The role involves advanced troubleshooting, system administration, release support, and collaboration with global teams.
Key Responsibilities :
- Provide L3 application support for Primavera P6 and EcoSys, including incident and problem management.
- Perform user access management and role configuration using Azure AD (SSO/RBAC).
- Troubleshoot functional and technical issues, including integrations, APIs, and connectors.
- Support release management activities, including testing, validation, and deployment coordination.
- Manage environment promotions (DEV ? TEST ? PROD) ensuring configuration consistency.
- Monitor system performance and conduct log analysis for proactive issue resolution.
- Collaborate with vendors, onshore/offshore teams, and stakeholders for issue resolution and enhancements.
Required Skills :
- Hands-on experience with Primavera P6 and/or EcoSys
- Strong knowledge of Azure AD (SSO, RBAC)
- Basic understanding of SQL / Oracle databases
- Experience with APIs, integrations, and connectors
- Exposure to application monitoring and log analysisGood understanding of incident/problem management (ITIL)
- Preferred Qualifications :
- Experience working in Azure cloud environments
- Familiarity with release management and deployment processes
- Strong communication and stakeholder management skills
Frontend Arts is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and contractors. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Work Location: In person
