This position is responsible for leading the execution and deployment of the defined Strategic Quality Plan in conjunction with plant leadership. Provides Total Quality Leadership to customers, suppliers, partners and internal manufacturing cells. Leads continuous improvement activities in targeted areas. Manages the Quality Assurance strategy to ensure product flow consistent with established industry standards, government regulations and customer requirements.
- Manages Quality customer interface to proactively assure requirements are understood and satisfied, including assisting in complaint resolution and root cause and corrective action determination.
- Ensures quality organization support to Supply Chain Management organization relative to the collection and analysis of supplier quality data and management of DMR activities to address supplier non-conformances.
- Leads the development, implementation, and improvement of the appropriate Quality Management Systems throughout the operation, providing quality leadership and support in the development and launch of new products, processes and services
- Participates in, and may lead, the auditing of internal Quality Systems and acts as the interface/host for Customer and regulatory audits of our Quality Systems.
- Analyzes organizational quality metrics and performs managerial reviews to evaluate results and recommend action plans to close gaps at an operational level
- Develops and implements a Quality structure capable of supporting strategic business plans and initiatives
- Designs and implements quality assurance training programs and conducts training in quality-related topics
- Ensures functional participation in product development and launch activities including identification of customer expectations, manufacturing and test support, reliability analysis, design reviews, evaluation of test programs, material testing.
- Leads improvement teams in the development and evaluation of process capability, process control plans, analysis of out-of-control conditions and process audits
- Ensures development, implementation, and audit of complex inspection and test plans, standards and acceptance criteria, and procedures/work instructions
- Evaluates operational performance of the group in order to facilitate performance management, merit promotions, job transfers, dismissals, commendations, etc.
Coordinates and assists with corporate initiatives, participating on teams in order to drive best practices across Eaton Corp.
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