An HR Service Delivery Associate executes day-to-day human resources operations. They manage the end-to-end employee lifecycle by resolving inquiries, processing HR and payroll data, maintaining employee records, and ensuring adherence to company policies.Core ResponsibilitiesProcess Execution: Hands-on management of employee data for new hires, exits, job changes, benefits administration, and payroll.Employee Support & Case Management: Answering employee queries via email, phone, or HR platforms, and troubleshooting issues to improve the employee experience.Process Optimization: Conducting root cause analysis on recurring issues, updating metrics, and proposing process improvements to enhance accuracy and efficiency.Compliance & Documentation: Updating process instructions, maintaining strict data confidentiality, and ensuring all actions follow regional and company labor regulations.
Pay: ₹19,380.63 - ₹34,452.40 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Food provided
Work Location: In person