Key Responsibilities
Manage end-to-end litigation lifecycle for motor/health/other insurance claims.
Track court cases, MACT matters, consumer complaints, arbitration, and recovery suits.
Ensure timely filing of replies, written statements, affidavits, and appeals.
Maintain litigation MIS and case status updates.
Liaise with panel advocates, internal legal team, and external consultants.
Provide claim documents, investigation reports, and evidence required for legal proceedings.
Review legal drafts prepared by lawyers before submission.
Evaluate claims from a legal standpoint to decide defensibility.
Identify fraudulent or inflated claims and recommend legal actions.
Provide litigation strategy inputs for high-value or complex claims.
Ensure adherence to timelines set by courts, tribunals (MACT), and regulators (IRDAI).
Monitor case filings, hearings, and judgments.
Ensure compliance with legal documentation and record-keeping standards.
Evaluate out-of-court settlement opportunities to reduce litigation costs.
Negotiate settlements in coordination with legal and claims teams.
Recommend reserve adjustments based on case developments.
Prepare litigation MIS reports (case aging, win/loss ratio, provisions).
Analyze trends in litigation to improve claim handling processes.
Highlight high-risk cases to senior management.
Monitor performance of panel advocates.
Ensure cost control of legal expenses.
Evaluate effectiveness and recommend empanelment/de-empanelment.
Identify gaps in claims handling leading to litigation.
Recommend process improvements to reduce future litigation.
Support fraud detection and prevention initiatives.
Strong knowledge of insurance claims and litigation processes
Familiarity with legal frameworks (MACT, Consumer Protection Act, Civil laws)
Analytical and decision-making skills
Stakeholder management and negotiation
Attention to detail and documentation accuracy
Ability to manage multiple legal cases simultaneously
