Job Title: Business Development Executive (E-commerce)
Location: Rajendra Place, Delhi
Experience: 1–3 Years
Salary: ₹15,000 – ₹20,000 per month
Job Type: Full-Time
Job Description
We are looking for an experienced E-commerce Telecaller / Customer Support Executive to handle customer and vendor calls for our marketplace platform. Candidates with experience in E-commerce, Seller Support, Vendor Onboarding, or Telecalling will be preferred.
Key Responsibilities
- Handle inbound and outbound customer calls.
- Resolve customer queries related to orders, returns, and services.
- Contact and onboard new vendors/sellers.
- Explain platform features and onboarding process.
- Follow up with leads and maintain CRM records.
- Achieve daily calling and onboarding targets.
Required Skills
- 1–3 years of Telecalling or Customer Support experience.
- Experience in E-commerce or Marketplace is mandatory.
- Vendor onboarding or seller support experience preferred.
- Good communication skills in Hindi & English.
- Basic knowledge of MS Office and CRM.
- Target-oriented and customer-focused approach.
Benefits
- Salary: ₹15,000 – ₹20,000 per month
- Performance-Based Incentives
- Career Growth Opportunities
- Professional Work Environment
Pay: ₹12,000.00 - ₹20,000.00 per month
Application Question(s):
- What is your experience in calling.?
- Have you worked with any E-commerce company or marketplace?
- Which CRM or calling software have you used?
Experience:
- Cold calling: 1 year (Preferred)
Work Location: In person
