Job Purpose
To provide professional, courteous, and efficient guest services by managing the complete guest experience from arrival to departure, ensuring comfort, satisfaction, and a positive image of the institution.
Key Responsibilities
- Pre-Arrival Coordination
- Guest Arrival Management
- Guest Assistance During Visit/Stay
- Hospitality and Event Support
- Guest Departure Management
Required Skills
- Excellent verbal communication skills.
- Professional hospitality etiquette.
- Customer service orientation.
- Ability to handle visitors from diverse backgrounds.
- Good coordination and problem-solving skills.
- Basic computer knowledge and record management.
Qualification
- Graduate degree preferred.
- Diploma/certificate in hospitality, customer service, or front office operations is desirable.
- Previous experience in hospitality, hotels, corporate reception, or educational institutions is preferred.
Pay: ₹15,000.00 - ₹25,000.00 per month
Ability to commute/relocate:
- Coimbatore, Tamil Nadu (Coimbatore): Reliably commute or planning to relocate before starting work (Preferred)
Education:
Experience:
- Guest services: 3 years (Preferred)
Work Location: In person
