- Handle customer inquiries through phone, email, and WhatsApp.
- Prepare and send quotations, proforma invoices, and sales orders.
- Coordinate with the Sales team for order confirmation and execution.
- Follow up with customers for order status, payments, and deliveries.
- Coordinate with the dispatch, warehouse, and logistics teams to ensure timely material delivery.
- Maintain daily sales reports, customer database, and MIS reports.
- Update customer details, quotations, and orders in ERP/CRM software.
- Assist the Sales team in lead generation and customer follow-ups
- Excellent communication and interpersonal skills.
- Strong follow-up and coordination abilities.
- Good negotiation and customer-handling skills.
- Proficiency in MS Excel, Word, and Outlook.
- Knowledge of ERP/CRM software is preferred.
Qualifications
- Graduate in Commerce, Business Administration, Marketing, or a related field.
- 1–3 years of experience in Sales Coordination, preferably in the Steel, TMT, Structural Steel, Building Materials, Cement, or Construction industry.
- Freshers with excellent communication and MS Excel skills may also apply.
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement
Work Location: In person
