About the Company
Grapes Innovative Solutions is a leading Healthcare Technology company with over 25 years of experience in delivering advanced Hospital Management Software (HMS) solutions to hospitals and healthcare institutions across India. We help healthcare providers streamline operations, improve patient care, and accelerate digital transformation.
Job Summary
We are seeking a dynamic and target-oriented Business Development Officer (BDO) to drive business growth by identifying new opportunities, building strong client relationships, and promoting our Hospital Management Software solutions. The ideal candidate will be responsible for managing the complete sales cycle, from lead generation to client onboarding, while ensuring excellent customer satisfaction.
Key Responsibilities
- Identify and generate new business opportunities through field visits, networking, referrals, and cold calling.
- Meet hospital administrators, doctors, and management teams to understand their operational requirements.
- Present and demonstrate Hospital Management Software (HMS) solutions to prospective clients.
- Manage the complete sales cycle, including lead qualification, proposal preparation, negotiation, and deal closure.
- Build and maintain long-term relationships with hospitals, clinics, and healthcare organizations.
- Coordinate with Pre-Sales, Implementation, and Support teams to ensure smooth project execution.
- Maintain accurate sales records and update CRM regularly.
- Achieve monthly, quarterly, and annual sales targets.
- Monitor market trends, competitor activities, and customer feedback to identify growth opportunities.
- Prepare sales reports and provide regular updates to management.
Required Skills
- Excellent communication, presentation, and negotiation skills.
- Strong interpersonal and relationship-building abilities.
- Basic understanding of software or IT solution sales.
- Customer-focused with strong problem-solving skills.
- Proficiency in MS Office and CRM tools.
- Ability to work independently and travel for client meetings.
Qualifications
- Bachelor's Degree in Business Administration, Marketing, IT, Healthcare Management, or a related field.
- MBA is an added advantage.
- 1–3 years of experience in Business Development, Sales, or Healthcare IT sales preferred.
- Freshers with excellent communication and strong sales aptitude may also apply.
Preferred Qualifications
- Experience in Hospital Management Software (HMS), Healthcare IT, Medical Equipment, or SaaS Sales.
- Understanding of hospital workflows and healthcare operations.
- Valid driving license and willingness to travel extensively.
Key Performance Indicators (KPIs)
- New client acquisition.
- Revenue generation and sales target achievement.
- Lead conversion rate.
- Customer retention and satisfaction.
- CRM accuracy and sales pipeline management.
Benefits
- Competitive salary with attractive performance incentives.
- Career growth opportunities in the HealthTech sector.
- Professional training and product certification.
- Exposure to enterprise healthcare software implementations.
- Supportive and collaborative work environment.
Pay: ₹15,000.00 - ₹40,339.79 per month
Benefits:
- Flexible schedule
- Paid time off
- Provident Fund
- Work from home
Work Location: Hybrid remote in Thiruvananthapuram, Kerala
