Roles and Responsibilities
o Thorough understanding of Investment Banking and its Clients, customers & vendors
o Develop and maintain support metrics, MI and project management status, and consolidate various dashboards across RESG - India
o Ensure audit actions points are followed up and resolved in a timely manner
o Cooperate with other departments within KYU and the wider SG Group
o Collaborate and builds positive stakeholder and business partner relationship to obtain timely inputs from the project sponsor and other business partner stakeholders for all key project
o Effectively drive process changes /change management / Business related information impacting process as part of Knowledge sharing initiative/team huddles/team meetings
o Ensure Robust & Resilient execution on operations for GDO functions
o Should contribute to Transformation activities
o Through knowledge on CREW activities
Client Focus -
o Take Responsibility for strategic delivery of New & Existing Assignments, including analysis of business case and driving through efficiency and defining with Risk a robust and sustainable Process Governance framework
o Analysis of requests with logical thought process (apply process steps/procedures) and response to Requestors on timely basis
o Define a project plan with clear definition of the scope, expected deliverables and the timelines associated Produce a well-defined project plan, identifying the key milestones and the requirements to
o To be Autonomous / Client focus / to build a direct relation with client / to receive more delegation / Inculcate more initiatives in Operational & Process Development
Technical Knowledge -
o Effective business communication (written & oral). Keep clarity in terms content, context and proposals (written communication) & fluency/confidence in case of oral communication
o Recognise sensitivity of mail and ensure to alert Managers in case of escalation /higher management looped in the mail . Further ensure to distribute process changes /change management / Business related information impacting process as part of Knowledge sharing initiative
o Demonstrate good skills in PPT & DOC building ( SOP's, Flowchart, etc ...
