We are looking for a compassionate, organized, and professional Front Office Manager with a background in Psychology to join our team. The ideal candidate will be the first point of contact for clients, ensuring a warm and welcoming experience while managing front desk operations efficiently. A psychology background is preferred to help foster empathetic communication and a client-centered environment.
Key Responsibilities:
- Welcome clients and provide exceptional front desk support.
- Schedule appointments and manage calendars for psychologists and therapists.
- Handle phone calls, emails, and client inquiries professionally.
- Maintain accurate client records while ensuring confidentiality.
- Coordinate billing, payments, and administrative documentation.
- Support daily clinic operations and ensure smooth workflow.
- Assist with client follow-ups and appointment reminders.
- Collaborate with the clinical team to deliver an outstanding client experience.
Requirements:
- Bachelor's degree in Psychology (preferred) or a related field.
- 1–3 years of experience in front office, reception, or clinic administration.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in MS Office and appointment management software.
- Empathetic, professional, and client-focused approach.
What We Offer:
- Supportive and collaborative work environment.
- Opportunity to work alongside experienced mental health professionals.
- Professional growth and learning opportunities.
- Competitive salary and employee benefits.
If you are passionate about creating a positive client experience and have a psychology background with strong administrative skills, we'd love to hear from you.
Pay: ₹20,000.00 - ₹21,000.00 per month
Work Location: In person
