oversees daily workflows, drives process improvements, and supports the primary Operations Manager. They bridge the gap between upper management and frontline staff, focusing on logistics, team productivity, and tracking key metrics to optimize overall business efficiency.
Core Responsibilities
- Process Optimization: Streamlining day-to-day business operations and implementing Standard Operating Procedures (SOPs).
- Performance Tracking: Monitoring key performance indicators (KPIs) such as throughput, SLA attainment, and cycle time to measure productivity.
- Team Leadership: Assisting with employee scheduling, training, and conflict resolution.
- Cross-Functional Collaboration: Acting as the primary point of contact between different departments (e.g., HR, supply chain, and IT).
Pay: ₹12,458.08 - ₹47,343.11 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Food provided
- Life insurance
- Paid sick time
- Provident Fund
- Work from home
Work Location: In person
