Position: Customer Service Executive
Location: Singampunari / Y.othakadai
Job Type: Full-Time
Experience: 0-3 Years (Freshers with strong communication & coordination skills can apply)
Company Description
Tee Labs T-Shirt Company is a reliable and professional custom apparel and promotional product provider located in Othakadai,Madurai . Our in-house team of designers ensures exacting standards and tireless attention to detail for our customers. We use screen/digital/sublimation printing for orders of any size, and our widespread supply chain ensures ease and efficiency from design to delivery.
Role Description
This is a full-time on-site role for a Customer Service Representative. The Customer Service Representative will be responsible for providing timely and accurate information to customers, resolving customer inquiries, and ensuring customer satisfaction through effective communication and problem solving.
Job Summary
- Assisting customers via email / Phone on topics ranging from price quotes to design ideas
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Work on generating inquiries, coordinate and follow up with leads till final sales closure
Qualifications
- Freshers can apply / 1 - 2 years' of relevant work experience (Preferred)
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
Benefits
Salary : Rs.16,000 to 18,000/- + Incentive
Free Accommodation for other location Candidates
Job Types: Full-time, Permanent
Pay: ₹16,000.00 - ₹18,500.00 per month
Benefits:
- Health insurance
- Paid time off
- Provident Fund
Experience:
- Sales / Customer service: 1 year (Preferred)
Language:
Work Location: In person
