Job Summary
We are seeking an experienced and strategic Product Head to lead our product organization and drive the vision, strategy, roadmap, and execution of our product portfolio. The ideal candidate will be responsible for defining product direction, identifying market opportunities, collaborating with cross-functional teams, and delivering innovative, customer-centric products that align with business objectives. The Product Head will lead Product Managers and work closely with Engineering, Design, Sales, Marketing, and Customer Success to ensure successful product delivery and growth.
Key Responsibilities
- Define and own the overall product vision, strategy, and long-term roadmap aligned with business goals.
- Lead the end-to-end product lifecycle, from ideation and market research to launch and continuous improvement.
- Build, mentor, and manage a high-performing product management team.
- Prioritize product initiatives based on customer needs, business impact, technical feasibility, and market trends.
- Conduct customer discovery, market research, and competitive analysis to identify new opportunities.
- Collaborate closely with Engineering, UX/UI Design, QA, Sales, Marketing, and Customer Success teams to deliver high-quality products.
- Define product requirements, user stories, acceptance criteria, and success metrics.
- Drive Agile product development processes, sprint planning, backlog prioritization, and release management.
- Monitor product performance using key metrics and analytics to drive continuous optimization.
- Manage stakeholder expectations and communicate product vision, roadmap, and progress to leadership.
- Identify risks, dependencies, and opportunities while ensuring timely product delivery.
- Evaluate emerging technologies, including AI and automation, to enhance product capabilities.
- Ensure exceptional user experience through customer feedback and usability improvements.
- Drive product innovation and support go-to-market strategies for new product launches.
Required Skills
- Strong expertise in product strategy, product management, and product lifecycle management.
- Proven leadership experience managing product teams and cross-functional stakeholders.
- Deep understanding of Agile, Scrum, Kanban, and Lean product development methodologies.
- Excellent analytical, strategic thinking, and problem-solving skills.
- Strong business acumen with experience translating customer needs into successful products.
- Experience with product management tools such as Jira, Confluence, Azure DevOps, Productboard, Aha!, or similar platforms.
- Strong communication, presentation, and stakeholder management skills.
- Ability to analyze product performance using data, KPIs, and customer insights.
- Knowledge of UX principles, customer journey mapping, and design thinking.
- Experience working with cloud-based SaaS products, enterprise applications, or digital platforms.
- Familiarity with AI-driven products and emerging technologies is highly desirable.
Preferred Qualifications
- Bachelor's degree in Computer Science, Engineering, Business Administration, or a related field.
- MBA or Master's degree is preferred.
- 10–15 years of experience in Product Management, with at least 5 years in a leadership role.
- Proven track record of launching and scaling successful software or SaaS products.
- Experience working in Agile product organizations.
- Certifications such as Certified Scrum Product Owner (CSPO), Pragmatic Institute, SAFe Product Manager/Product Owner, or PMP are a plus.
Key Performance Indicators (KPIs)
- Product adoption and customer retention.
- Revenue growth and profitability of product portfolio.
- Customer satisfaction (CSAT), Net Promoter Score (NPS), and user engagement.
- On-time delivery of product roadmap milestones.
- Product quality and reduction in production issues.
- Feature adoption and usage metrics.
- Time-to-market for new product releases.
- Team performance and product development efficiency.
Work Location: In person
