Who we are?
At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our worldwide infrastructure with local expertise, through our global network of more than 250 proprietary offices and a team of over 3,000 dedicated professionals. Our diverse customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors, as well as naval, government, and intergovernmental organizations.
We have an ambitious growth model, and a career here is certainly going to be a rewarding one that will allow you to bring your skills & experience. We embrace change and are open to new thinking and pushing for positive change in our industry.
Contract type: Permanent
Location: Mumbai
Main Purpose of Job :
The Power BI Analyst (Senior) for the Hub Operations domain is the primary analytics resource for a multi-stakeholder reporting environment. Working within the federated analytics model and in close partnership with the Central Data Team (CDT), this role translates operational and commercial data into trusted Power BI dashboards and semantic models. The analyst builds on certified Gold-layer datasets, maintains workspace governance, and ensures that reporting reflects the operational realities of port agency and hub services. The role requires a degree of autonomy, the ability to manage multiple concurrent priorities, and the capability to mentor junior colleagues as the domain grows.
Key Accountabilities :
Requirement gathering and prioritisation: work directly with the VP Hub Operations and domain stakeholders to capture, validate and prioritise reporting requirements; translate business needs into structured Power BI solutions.
Data modelling: connect to certified Gold-layer datasets provided by the CDT; design star and galaxy schemas; develop DAX measures aligned to Hub Operations KPIs including turnaround times, vessel calls, port agency performance and operational throughput.
Report development: design and build intuitive, production-grade Power BI dashboards and reports; implement and test row-level security (RLS); configure bookmarks, audiences and personalised views as required.
Governance and workspace hygiene: apply sensitivity labels, endorsement policies and naming conventions; organise workspace folders; archive outdated assets; coordinate with the CDT on capacity and access control decisions.
Deployment and release management: promote content through DevTestProd pipelines; prepare release notes, document changes and perform functional and RLS testing prior to each promotion.
Cross-functional collaboration: work with the CDT on certified dataset requests, data quality issues and platform roadmap alignment.
Mentoring: provide guidance to junior analysts in the domain; contribute to shared templates, standards and knowledge documentation.
Maritime and operational relevance: apply knowledge of port agency operations, hub services and ISS business processes to ensure KPIs and metrics are contextually accurate and operationally meaningfult.
Key Deliverables :
- High-quality, well-documented Power BI reports and dashboards aligned to Hub Operations priorities and stakeholder requirements.
- Certified semantic models and reusable DAX measures that conform to CDT governance standards.
- Documented release notes and testing sign-off for each deployment cycle.
- A governed workspace with appropriate access roles, refresh schedules and endorsement policies in place.
- Knowledge assets (templates, documentation, training materials) that support domain self-service and junior analyst development.
Competency Requirement
Technical
Power BI report design
Basic data modelling & DAX
Report testing & validation
Governance awareness
Key
Attention to detail & quality
Communication & stakeholder engagement
Learning agility
Team collaboration
Management
Self-organisation & prioritisation
Willingness to receive feedback
Proactive communication
Knowledge, Experience and Skills :
Essential
- 2–4 years of experience in business intelligence or data analytics, with solid hands-on Power BI usage.
- Working knowledge of star schema design, DAX authoring and Power BI visualisation best practices.
- Experience working in a multi-stakeholder environment, including peer review and shared dataset management.
- Understanding of workspace governance: RLS, sensitivity labels, endorsement, access management and deployment pipelines.
- Strong communication and stakeholder management skills; ability to translate business requirements into technical solutions.
Desirable
- Familiarity with Microsoft Fabric and medallion architecture (Bronze / Silver / Gold layers).
- Proficiency in SQL for data exploration and validation.
- Experience in port agency, shipping, or broader maritime operations.
- Familiarity with operational reporting domains such as hub services, port turnaround or vessel scheduling.
- Python programming exposure is a plus.
Educational and Professional Qualification :
- Bachelor's degree in Information Systems, Business Analytics, Statistics or a related field.
- Power BI or Microsoft Fabric certifications are beneficial.
Other requirements
- Ability to collaborate with global and cross-functional teams and adapt to cross-cultural working environments.
- Willingness to keep up to date with Power BI and Microsoft Fabric developments and adopt new features as the platform evolves.
Why Inchcape Shipping Services?
We believe in building a diverse and high performing workforce, that works together to provide our customers with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training and expertise. We realize the value of our staff and know that your unique experiences, skills and passions will help you to build a rich and rewarding career in our dynamic industry.
Our values are at the center of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these:
Global Perspective - we connect the world and see the bigger picture.
The Power of People - we rely on the strength of local agent knowledge and relationships.
Progress - we adopt new thinking and push for positive change in our industry.
In return, we will offer you:
A diverse range of benefits, depending on your geographical location. Globally as a minimum you will receive:
- A retirement savings plan
- Life assurance
- Holiday starting at 22 days
- Healthcare
- Competitive salary
- Employee Assistance Programmed
- Career development and progression opportunities
- Values Award celebration events
- Team building days
Plus, much more!
If you think that you have the right skills, knowledge and attitude to join our team, then we invite you to apply by simply clicking at the top of this advert!
#ISSthebiggerpicture
Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work documentation depending upon your geographical location.
Inchcape is an Equal Employment Opportunity Employer and equality; diversity and inclusion are at the center of everything we do. We recognize that our customers, colleagues, contractors and other partners are central to our success and that we work in a diverse society. We acknowledge not only our legal, but also our moral responsibility to ensure all groups have equality of opportunity.
#LI-MB1
