Here are clear and professional Telecaller Roles & Responsibilities (1 Year Experience) you can use for a resume or job description:
Telecaller – Roles & Responsibilities (1 Year Experience)
- Make outbound calls to potential and existing customers to promote products or services
- Handle inbound calls and respond to customer inquiries in a timely manner
- Explain product features, benefits, and pricing clearly to customers
- Maintain a positive and professional attitude while communicating
- Follow up with leads and convert them into successful sales or appointments
- Maintain and update customer databases and call records accurately
- Meet daily/weekly/monthly call targets and sales goals
- Address customer concerns and resolve basic issues effectively
- Coordinate with internal teams for smooth customer handling and service delivery
- Build and maintain strong customer relationships for repeat business
- Use scripts effectively while also adapting conversations based on customer needs
- Provide feedback to management on customer preferences and market trends
Job Types: Full-time, Permanent
Pay: Up to ₹20,000.00 per month
Benefits:
Work Location: In person
