Job description :
Company Name : Vairaa Wealth Pvt Ltd
We are looking for a qualified Customer Support Executive (Female / Male) to manage a team of representatives who will offer excellent customer support.
Role : Customer Support Executive
Language : Multi Language (Tamil, English, Telugu, Malayalam, Kannada, Hindi)
Place : TM Nagar, Opposite Saravana Stores, Mattuthavani, Madurai
Customer Support Executive Responsibilities:
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Creating policies and procedures.
- Planning the training and standardization.
- Understanding the products and services provided by the company.
- Keeping your team's working atmosphere pleasant.
- Resolving customer complaints and queries.
- Providing detailed information to customers.
Customer Support Executive Requirements :
- Any bachelor’s degree.
- Excellent interpersonal and written and oral communication skills.
- Good problem-solving abilities.
- Excellent negotiation skills.
Job Type : Full-time
Education :
Experience :
- Total work: min 1 year (Required)
Language :
Work Location: In person
Pay: From ₹10,000.00 per month
Benefits:
- Cell phone reimbursement
- Paid sick time
Work Location: In person
