About the Administrative Assistant role
You will the first point of contact for parents, visitors, and external stakeholders. This role is pivotal in maintaining professional communication, managing administrative registers, supporting school operations, and ensuring smooth coordination between departments, staff, and parents. The ideal candidate will be highly organized, detail-oriented, and demonstrate strong interpersonal and communication skills.
Specific responsibilities
- Communicate effectively with teachers and coordinators to schedule and manage parent interactions
- Attend to parents coming at front office
- Attend to parents calls received at front office
- Attend parent calls and walk-in inquiries related to admissions, provide accurate information, and redirect them to the concerned admission personnel.
- Contact parents regarding student illness or early departures and maintain corresponding records in the sick and early leave register
- Conduct quarterly fee follow-up calls with parents and ensure timely communication regarding any pending dues.
- Collect cheques for examination-related fees such as TRINITY and ensure proper documentation.
- Collect and manage board selection forms from parents of Grade 10 students.
Preferred Qualifications/Skills
- Graduate degree in any discipline (preferably in Business Administration, Office Management, or Humanities).
- Minimum 2–3 years of experience in administrative role, preferably in an educational institution.
- Proficient in MS Office (Word, Excel, Outlook) and capable of working with basic school ERP
- Strong communication skills in English and Hindi (both spoken and written).
- Well-versed in handling calls, drafting formal communication, and interacting with parents and external visitors in a professional manner.
- Ability to manage multiple tasks, maintain accurate records, and work with attention to detail.
- A courteous, organized, and dependable individual with a problem-solving attitude.
How to apply?
If you think would be a good fit for the role, please send your resume to [email protected]. The interview process will entail 2-3 rounds of interviews and one assignment.
Job Type: Full-time
Pay: ₹30,000.00 - ₹40,000.00 per month
Benefits:
- Food provided
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Education:
Experience:
- Front office: 3 years (Preferred)
Location:
- Ahmedabad, Gujarat (Required)
Work Location: In person
