Position: Receptionist cum Administrator
Location: Excellence Group of Institutions, Thrissur
Job Summary
We are looking for a professional, organized, and customer-focused Receptionist cum Administrator to manage the front office, handle student inquiries, coordinate administrative activities, and support the daily operations of the institution.
Key Responsibilities
- Welcome and assist students, parents, and visitors professionally.
- Handle incoming phone calls, emails, WhatsApp inquiries, and walk-in enquiries.
- Provide complete information about courses, fees, admissions, and schedules.
- Coordinate admission procedures and maintain student records.
- Schedule appointments, meetings, and faculty sessions.
- Maintain attendance records for students and staff.
- Prepare reports, letters, certificates, and official documents.
- Coordinate with academic, HR, and marketing departments.
- Manage office supplies and ensure smooth day-to-day office operations.
- Handle cash receipts, fee collection, and maintain payment records (if required).
- Ensure the reception area is clean, organized, and welcoming.
- Support management with administrative tasks and event coordination.
Required Skills
- Excellent communication skills in English and Malayalam.
- Strong interpersonal and customer service skills.
- Good knowledge of MS Office (Word, Excel, PowerPoint).
- Ability to manage multiple tasks efficiently.
- Strong organizational and time-management skills.
- Professional appearance and positive attitude.
- Basic knowledge of office administration and documentation.
Qualification
- Bachelor's Degree (Preferred)
- Diploma/Certification in Office Administration is an added advantage.
Experience
- 0–2 years of experience in Reception, Administration, Customer Service, or Front Office.
- Freshers with excellent communication skills are welcome to apply.
Salary
- ₹8,000 – ₹15,000 per month (Based on experience and performance)
Benefits
- Professional work environment
- Career growth opportunities
- Training and skill development
- Performance-based incentives
- Paid leave as per company policy
Preferred Candidate
- Friendly and confident personality
- Quick learner with a proactive approach
- Ability to handle students, parents, and visitors professionally
- Immediate joiners preferred
Pay: ₹8,000.00 - ₹15,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
Work Location: In person
